Products

PODS

• What are the Pods made of and are they certified compostible to Australian standards?
• Can the PODs be placed in domestic composter pile/bin?
• Can empty pods be placed in kerbside (Council) green waste bins?
• How long will a POD take to breakdown in a commercial composter?
• What Pod machine is this compatible with?
• Do you use aluminium to seal the coffee in the capsule?

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Nitro

• My Nitro doesn't seem to be tasting right?
• Tell me about Nitro Coffee.

Takeaway Cups & Lids

• Can BioPak cups & lids be composted?
• Can bioplastic products can be composted?
• Compostable vs biodegradable?
• If we just order cups, will there be a charge?
• Are you going to do a double walled cup?
• We are receiving some feedback on our takeaway cup sizes. Who do I talk to about this?

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Blends

• What coffee suits Custom-made Iced Coffee?
• What Origins make up Trailblazer? How often does this change?
• What Origins make up Porter Street? How often does this change?
• What Origins make up Pioneer? How often does this change?
• Can I offer more than one main blend?

Single Origin

• Can I use a guest roaster's single origin coffees at my cafe?
• What is a Single Origin?
• Can I arrange samples of certain single origins to try prior to purchase?
• What is a Single Origin Espresso Schedule?

Powders

• What is in your Chai Powder?
• What is in your Chocolate Powder?
• What is in your Turmeric Powder?
• Where can I find Powder recipes?
• Is it normal that my chocolate powder is not sifting through my shaker very well?
• Id like to stock more retail products, what is available to me?

Tea

• Do you offer loose leaf teas?

Other Products

• Are your coffee bags recycled or biodegradable? Why not?

Brewing, Recipes and Ageing

• Does your Chai contain caffeine?
• My Coffee isn't tasting its best, what do I do?
• Where can I find coffee recipes?
• How do I find out the best grind setting for my coffee?
• Does ground coffee age faster than beans?
• I am ageing my coffee in store, when is Trailblazer at its prime? and what is its shelf life?

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New products

• Have you tested the new fat cups? Can you confirm they don't leak?
• Is the quality of the BioPak fat cups the same as the P&R cups?

FAQ

• Can I create my own Bombora account?
• I cant find a product im looking for?
• My barista quit with no notice, as my supplier, can you help in this area?
• What are these sections and articles doing here?
• How do I customize my Help Center?

Announcements

• Is it more expensive having Biopak distribute P&R cups and lids?
• Pablo & Rusty's and Biopak Partnership
• Welcome to your Help Center!