I'm having a bit of an issue using my E65s GBW grinder.

follow this short step-by-step guide on how to use your E65s & E80GBW with the proper distribution and handling of your coffee using this grinder

If you are still having issues with your machine, you can reach out to your Coffee Specialists or to our Client Support Team at cilentsupport@pabloandrustys.com.au and they should be able to further assist you.